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LiveSwitch Cloud Plans

Choose the deployment that fits your streaming vision. Whether you're planning a targeted experience or a massive interactive broadcast, we have the right plan for your needs and budget.

ls-cloud-logo-2  Standard

2,500 max concurrent clients
  • up to 1080p
  • 4 Million Minutes (Annual Allotment)
  • 25 Video Participants per Screen
  • Up to 3 Presenters
  • 10GB of Annual Data

ls-cloud-logo-2  Professional

5,000 max concurrent clients
  • up to 1080p
  • 10 Million Minutes (Annual Allotment)
  • 35 Video Participants per Screen
  • Up to 5 Presenters
  • 250GB of Annual Data

ls-cloud-logo-2  Enterprise

Custom concurrent clients
  • up to 4K
  • 10 Million+ Minutes (Annual Allotment)
  • Custom Number of Video Participants
  • Up to 10 Presenters
  • 1TB+ of Annual Data

ls-cloud-logo-2  Standard

Support
  • Online Docs, SDKs, Demo Apps
  • Submit Tickets via Support Center
  • Callback Assistance
  • Screenshare Assistance
  • Review Issues Within Customer's Ecosystem
  • Dedicated Account Manager
  • Monthly Platform Business Review
  • LiveSwitch Roadmap Quarterly Reviews

ls-cloud-logo-2  Professional

Support
  • Online Docs, SDKs, Demo Apps
  • Submit Tickets via Support Center
  • Callback Assistance
  • Screenshare Assistance
  • Review Issues Within Customer's Ecosystem
  • Dedicated Account Manager
  • Monthly Platform Business Review
  • LiveSwitch Roadmap Quarterly Reviews

ls-cloud-logo-2  Enterprise

Support
  • Online Docs, SDKs, Demo Apps
  • Submit Tickets via Support Center
  • Callback Assistance
  • Screenshare Assistance
  • Review Issues Within Customer's Ecosystem
  • Dedicated Account Manager
  • Monthly Platform Business Review
  • Quarterly LiveSwitch Roadmap Reviews
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LiveSwitch Server

Because of the wide configuration options available, please contact us for LiveSwitch Server plans and pricing.

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Frequently Asked Questions

What is considered a response time?

Response times is the time it takes to reply to your initial support ticket submission. Response Times are not guaranteed for beta products. Our team always strives to exceed the posted response times.

What are your business days and hours?

What information do customers need to provide in their support tickets?

Does this cover the LiveSwitch Cloud SLA?

Is this used for Private Cloud and Live Event Monitoring?

Does this include your open source products such as LiveSwitch Connector, LiveSwitch Mux, etc.?

What are your Priority Definitions?

Are there any exclusions to these commitments?

What is the role of a Dedicated Account Manager?

What is the Monthly Business Review of Customer’s Platform?

What are the Quarterly Reviews of LiveSwitch Roadmap?

What if the Enterprise Support Plan doesn’t meet my needs?

What does Cloud Support include?

Does Cloud Support include creating code, features and functionality in the customer’s application?

Does Cloud Support include setting up the customer’s LiveSwitch Server infrastructure?

Does Cloud Support include performance tuning and optimizing the customer’s infrastructure or platform?

Does Cloud Support include load testing our application on your platform?

Will Cloud Support do an architectural assessment of my platform or design the architecture for my new platform?

What if I want a dedicated point of contact, dedicated development resource for a specific timeframe, shared slack channel with our team, or direct email/phone number assistance?