We are excited to announce that we have teamed up with callstats.io to provide real-time voice and video call analytics to our IceLink customers. The solution will embed callstats.io communications monitoring capabilities into the LiveSwitch Inc. IceLink SDK, enabling developers to build applications that can be centrally monitored and managed with the callstats.io solution.
callstats.io is a SaaS company based out of Helsinki, Finland, that helps software developers quickly set up, build, and scale communications applications by monitoring and managing the performance of each end-point in real-time and is an excellent complement to our IceLink SDK. Since their inception in 2014, callstats.io has garnered an impressive reputation in the WebRTC community for its easy integration and call monitoring capabilities and was even named as a 2016 “Cool Vendor in Unified Communications” by research firm Gartner.
Some of the most exciting benefits that this add-on will provide include the ability to:
And much more. Adding callstats.io analytics to your application is easy. Simply follow the steps below. Each application end-point connected to the object will be monitored by the callstats.io service, enabling you to rapidly detect communications problems, diagnose the root cause and deploy solutions.
We are extremely excited to be working with callstats.io and providing our customers with the analytics they need to identify problems and visualize communications performance in real time.